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Our customer service is available Monday to Friday from 9 am to 5 pm
to respond to all your requests and
our telephone line is also available Monday to Friday from 9 am to 12 pm
As a result of the current situation, we suggest you to contact us by e-mail completing the form below.
You must contact your airline or travel agency in advance if you wish to cancel your trip.
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Our team is available to help you choose your travel insurance.
AVI Paris Office
(FRANCE)
+33 (0)1 44 63 51 00
AVI Madrid Office
(SPAIN)
+34 917 909 889
In case of emergency contact our assistance service available 24/7. Where can I find the number?
In your personal account
On your insurance documents received by email
In the SPB SAS mobile application
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Pour information :
SPB procède à la collecte et au traitement de vos données à caractère personnel afin de pouvoir répondre à toute demande/requête d’information que vous pouvez nous adresser par le biais de ce formulaire. Pour plus d’informations et pour pouvoir exercer vos droits prévus par la règlementation applicable en matière de protection des données à caractère personnel, veuillez consulter notre politique de protection des données.
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