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Our customer service is available Monday to Friday from 9 am to 5 pm
to respond to all your requests and
our telephone line is also available Monday to Friday from 9 am to 12 pm
As a result of the current situation, we suggest you to contact us by e-mail completing the form below.
You must contact your airline or travel agency in advance if you wish to cancel your trip.
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AVI Paris Office
(FRANCE)
+33 (0)1 44 63 51 00
AVI Madrid Office
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+34 917 909 889
In case of emergency contact our assistance service available 24/7. Where can I find the number?
In your personal account
On your insurance documents received by email
In the AVI International mobile application
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